Fettle FAQs

Having an initial session with a therapist will give you a sense as to whether therapy is for you. You are not committed to any further sessions after the first appointment. Our clients often find that this first experience is helpful in deciding what they need and if the therapist they have seen is the right fit for them.

Yes, everything you talk about is confidential. The only exceptions to confidentiality are if your therapist thinks that you are a risk to yourself or to others in which case they may contact other professionals involved in your care such as your General Practitioner or a next of kin. This will always be discussed with you first.

All of our therapists are insured and are fully accredited or pre-accredited members of a recognised Professional Body or Organisation Governed by a Recognised Code of Ethics and Disciplinary Process (i.e. IACP, ICP, APPI, NAPCP, PSI etc.) All of them have a minimum level 8 qualifications, but majority Masters Degree.

Research consistently shows that online treatment is just as effective as face to face therapy for many mental health issues. Here are the results of a few studies:

A 2014 study published in the Journal of Affective Disorders found that online treatment was just as effective as face-to-face treatment for depression.

• A 2018 study published in the Journal of Psychological Disorders found that online cognitive behavioral therapy is, "effective, acceptable, and practical health care." The study found the online cognitive behavioral therapy was equally as effective as face-to-face treatment for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder.

• A 2014 study published in Behaviour Research and Therapy found that online cognitive behavioral therapy was effective in treating anxiety disorders. Treatment was cost-effective and the positive improvements were sustained at the one-year follow-up.

Therapy is proven to help with a wide range of issues, such as anxiety, depression, relationship issues, postnatal depression, adapting to career and lifestyle changes, grief and loss, helping to find purpose, breaking negative patterns, improving self-esteem and much more. 

Our therapists have a wide range of expertise in evidence based therapy, including:

* CBT (cognitive behavioural therapy)

* ACT (acceptance & commitment therapy)

* Psychodynamic therapy

* MBSR (mindfulness based stress reduction)

* Solution Focused Brief (SFBT)

* Integrative

Our offer is completely different: our therapists are all vetted and fully or pre accredited and have on average 5 years of experience with a range of difficulties from mild to moderate to complex and severe presentations. Just like your physical health you also need to actively manage your mental health, even when you are in a good place. With fettle; we pride ourselves on normalising therapy and giving everyone access to some of Ireland's best therapists at the most affordable pricing options available.

We believe in offering truly meaningful therapy for truly meaningful results. The best way to provide this is with evidence based talk therapy, on a consistent basis. We want to give you the best and most affordable pricing options available that suit your needs. With that in mind, we offer a bundle option as many of our clients like to buy a block of sessions to save money. Once you have used at least one session on your bundle offering they are non refundable.

Are you covered by your private medical insurance? We work with all major insurers – VHI, Laya and Irish Life. Please ensure you check directly with your health insurer for details of what you are covered for under your own specific policy. Fettle cannot confirm whether or not you are covered to see our various therapists under any specific insurance plans. We provide receipts for every session booked.

If you change your mind after purchasing either a bundle or monthly membership option you can cancel at any time up to 48 hours before your first session has been booked for and we will give you a full refund minus a €20 cancellation fee. Likewise you can cancel an individual session up to 48 hours before the appointment and receive a full refund minus €20 cancellation fee. Just contact us at hello@fettle.ie

Please Note refunds on do not apply for sessions rescheduled without 48 hours notice from your original booking date

How do I pay?

You can pay when scheduling your session with a therapist on our website or alternatively payments are automatically run 48 hours before your scheduled session by are payments team.

If you have purchased one of are bundles your code will be automatically be added to your scheduled session.

If your bundle has run out and you would like to continue on bundle pricing , please email hello@fettle.ie 72 hours before your next scheduled session to ensure you are not charged individual rate.